Career Opportunities
Benefit Customer Service Representative
Department: Benefit Practices
Office: Waukesha
Location: Waukesha, WI
Benefit Customer Service Representative
R&R Insurance has a full-time, long-term, temporary position available in our Benefits Department.
REQUIREMENTS: 2-3 years of recent health and life insurance experience, solid computer skills which include proficiency in Excel, a strong aptitude for customer service and sound organizational skills. A high school diploma or equivalent. Candidates must enjoy working in a fast paced environment and being part of a team, yet still maintain the ability to work independently.
RESPONSIBILITIES: Assist Sales Executives by coordinating quote requests, prepare spreadsheet for comparison, scrubbing applications, document management, coordinating agent of record letters, and may assist in group billing inquiries. This position also includes answering telephone calls, and responding to e-mails and letters regarding claims resolution and customer questions and concerns. At R&R we project an atmosphere that we are here for the customer to help them in any way we can.
REWARDS: R&R's environment is based on an entrepreneurial spirit with local ownership and a commitment to re-investment for growth! We enjoy career enhancement, and a reputation for outstanding community involvement. R&R offers competitive pay and enjoys a family-friendly environment, which includes a 37-1/2 hour workweek, along with other additional perks, all with a great company!